AMS

AMS SUPPORT AGREEMENT

As technology continues to evolve and bring added value to your operation, we at Wade, Inc are also evolving and working hard to bring added value to you our customer. We are offering an AMS support agreement to better serve you and keep your AMS equipment running at its peak performance when you need it most.


Agreement includes:                                                                                                                        
4 on farm visits by AMS personnel for AMS related issues (2 spring and 2 fall)

Examples of On Farm Visits:

  • On farm software updates (Spring and Fall). Multiple units must be in same location
  • Recap product updates and changes over past software versions
  • Basic Apex setup and support
  • Check AMS products for optimum performance and make recommendations
  • Facilitate renewal of SF2 subscriptions (Customer provide means of payment)
  • On farm training
  • Technical support of AMS products
  • Access to ALL AMS training seminars and clinics free of charge
  • Loaner AMS equipment if an issue cannot be resolved in 24 hours (AMS equipment only)
  • Priority service on AMS support
  • Unlimited free phone support
  • 4 Remote Display Access connections
  • New product information via email (email required)


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